Implementation Project Manager
About The Position
Meet the Smart Safety Company
At Safe Fleet our name says it all. We make fleet vehicles – and everyone in and around them – safer. Our fleet safety platform brings together best-in-class products, ground-breaking technology, and a 100-year history of fleet know-how and innovation to solve the world’s biggest fleet safety problems.
Our core value is safety. Without safety first, efficiency and productivity are not possible. This is true for our products, our culture, and our relationship with our community. Our vision is to reduce preventable deaths and injuries in and around fleet vehicles with a goal of ZERO accidents.
We are re-defining what safety means for fleets of every type – from school buses to waste collection trucks, firefighting to utility vehicles, police cruisers to delivery vans.
Whether you work in our Charlotte plant to build life-saving stop arms for school buses, or design advanced camera vision products in our Vancouver office, forge valves and high-quality nozzles to fight fires, or dream up new ways to protect fleet operators in our Corporate HQ in Kansas City, you’ll contribute to our goal to keep everyone safe.
We are a fast-growing manufacturing, service, and technology company with over 1700 employees in over 15 locations across Canada and the US. We’re looking for motivated self-starters with innovative thinking to join our team and help us achieve our growth and performance goals. Sound like you?
JOB SUMMARY
The Implementation Project Manager (IPM) is responsible for providing technical project planning, management, and oversight for critical initiatives and implementations. The PM must first confirm that these initiatives and projects are closely aligned with Safe Fleet Business Unit’s strategic priorities and, second, that these initiatives and projects are completed on time, within scope and budget, and with high-quality deliverables. The PM will ensure the optimum mix of cost, schedule, performance, and system supportability throughout the life cycle.
The position requires a great understanding of implementing Hardware, Software, and Networking equipment with Wi-Fi or Cellular communications. The IPM will be tasked to interface between our Customers and Safe Fleet’s Support Deployment Installation, Product Management, and Production, as well as our Software and Hardware Engineering Teams. The IPM will be tasked with managing discussions and conferences with project stakeholders (both onsite and remote and inclusive of internal and external personnel). The IPM provides, collects, and maintains all information related to their project(s) within Confluence, Jira, and Salesforce environments.
Implementations will consist of both New and Existing customers. The IPM will manage the implementation process, including planning, timeline adherence, troubleshooting, conflict resolution, and client hand-off. The IPM professionally represents Safe Fleet and is a significant contributor to the relationship between Safe Fleet and its Customers.
JOB RESPONSIBILITIES
- Manage all project parameters and deliverables from initiation to closure.
- Determine and define clear scope, goal, deliverables, roles, and responsibilities of staff members required for each project or initiative.
- Determine technical and contractual compliance, and work with Engineering and Product Management to create Requirements Traceability Matrix.
- Participate in Contract Negotiations and Reviews.
- Assign and oversee the daily tasks of technical personnel while ensuring all team members are actively working toward established milestones.
- Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects.
- Manage conflict between Internal teams and customers and resolve any issues or problems arising within the project lifecycle and maintenance period.
- Generate status reports and documentation for internal and external tracking.
- Travel for onsite customer visits, presentations, and project kick-off meetings.
- Complete special projects or other duties as assigned.
- Collaborate between the internal team and customer for Change Management Processes
- Perform qualitative risk analysis.
- Financial reconciliation of projects in advance of their completion
SALARY: $100,000-$115,000/yr + Benefits
At Safefleet, we are an equal opportunity employer that is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We promote fair and equitable hiring practices and foster a culture of inclusivity and respect. Our core values of integrity, innovation, teamwork, customer focus, and safety guide our efforts to provide a workplace where all employees can thrive and reach their full potential.
Requirements
REQUIRED SKILLS, KNOWLEDGE AND EXPERIENCE
- Minimum of 5 years’ experience in engineering and project environment.
- Bachelor’s degree in engineering
- Professional project management certification from an accredited institution
- Residency in New York Metropolitan Area.
- Demonstrated understanding of project management processes, strategies, and methods.
- Strategic, operational, and management skills are required.
- Excellent communication, leadership, problem-solving, and analytical skills.
- Ability to elicit cooperation from senior management and other departments.
- Ability to manage effectively in a dynamic environment with shifting priorities, schedules, and deadlines.
- Proficiency in MS Office (Word/Excel/PowerPoint/Outlook/MS Project)
PREFERRED SKILLS, KNOWLEDGE AND EXPERIENCE
- Experience working in the public transportation sector, vehicle equipment rollout is preferred
- A New York State Professional Engineering license is preferred.
