Our technical services call center is staffed by a dedicated team of experts trained to diagnose and resolve issues over the phone, regardless of the problem, providing valuable advice and hands-on expertise on application, installation, and equipment operation.

Step 1

Locate your product serial number.

Step 2

Visit the Safe Fleet Community to troubleshoot your problem. Get install guides, product manuals, product training, video tutorials and software downloads.

VISIT THE COMMUNITY

Step 3

Call our technical support line – one of our experienced tech support representatives will attempt to diagnose and fix your problem.

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Technical Support

Monday–Friday 7 am – 7 pm EST
844-899-7366

PTsupport@safefleet.net
Compass Routing Support: compass@seon.com

Sales Support

877-630-7366
sales@seon.com

Step 4

Need to return a product for repair? Fill in our Return Merchandise Authorization (RMA) form to get an RMA number and detailed return instructions via email.

Report an Issue

Step 5

Check if your equipment is under warranty.

View Warranty