IT Manager \ EPICOR ERP - System Administrator
About The Position
IT Manager \ EPICOR ERP - System Administrator
Location: On-site – San Antonio, Texas
Employment Type: Full-Time, Permanent
We are seeking a highly skilled and self-motivated System Administrator to manage and support our Epicor ERP system in a cloud-hosted environment. This individual will be the sole IT resource on-site, supporting approximately 60 users and working closely with our Corporate IT team based in Southfield, Michigan. The ideal candidate will have strong technical expertise in Epicor ERP, solid general IT support skills, and excellent communication abilities.
KEY RESPONSIBILITIES:
- Administer and support the Epicor ERP system, including:
- System configuration and user setup
- Dashboard and report customization
- Troubleshooting and resolving application issues
- Supporting upgrades and integrations
- Provide first-level support for PSI and assist with manufacturing shop floor systems
- Deliver desktop, hardware, and basic network support to local users
- Collaborate with Corporate IT for escalations, guidance, and project alignment
- Maintain system documentation and user training materials
- Provide after-hours support as needed for critical issues or maintenance
REQUIRED QUALIFICATIONS:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in ERP administration and support, with a focus on Epicor.
- Proven experience administering Epicor Kinetic ERP in a cloud or on-premise environment
- Strong understanding of Epicor Kenetic modules such as Manufacturing, Inventory, Order Management, and Financials.
STRONG SKILLS IN:
- Epicor configuration, customization, and troubleshooting
- Supporting manufacturing operations and shop floor systems
BASIC KNOWLEDGE OF:
- Networking and security principles
- Desktop and hardware support
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple priorities
PREFERRED QUALIFICATIONS:
- High level familiarity with system integration and development
- Knowledge of business process modeling and workflow automation
Pressure Systems International (PSI), a Clarience Technologies company, is an equal opportunity employer committed to a culturally diverse workforce.