Video/Camera Product Sales Specialist

POSITION SUMMARY:

The Video Product Sales Specialist is responsible for managing strategic customer accounts, maximizing all opportunities for sales within the accounts and creating a positive customer experience.   Responsibilities also include cultivating, managing and selling key and target commercial vehicle accounts and building relationships with influencers and decision maker’s. This position, reporting to the Inside Sales Manager, will primarily support Safe Fleet Commercial Vehicle vertical but may also assist in other departments as the Video/Camera expert.  

As the Video Product Sales Specialist, you will combine aspects of your knowledge of the video/camera market with your business development, market research and sales procurement abilities to drive increased revenue and profit for Safe Fleet, Commercial Vehicle.  This critical position will require the need to interface extensively with external OEM’s, customers, industry participants and the Safe Fleet team.

Our vision is to build the leading global provider of safety solutions for fleet vehicles.

We develop, manufacture and sell best in class high performance safety related products. Our products provide increased functionality and integrated solutions for fleet vehicle manufacturers and operators.

We target markets with increasing demand for operator, passenger and pedestrian safety.

We must strive for pioneering attitude and a focused commitment to innovation in all we do.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and maintain relationships with national or and major fleet accounts, fleet management companies, and leasing companies.
  • Utilize Safe Fleet’s Sales Force Effectiveness (SFE) high performance selling funnel and pipeline approach.
  • Communicate with customers on a regular basis via phone, email, and in person meetings.
  • Respond to specific customer inquiries, requests and problems in a timely and effective manner.
  • Research markets, channels, customers, and competitors to generate strategies to enhance company revenue and profit.
  • Create value solutions and innovative ideas to meet customer needs, requirements and provide measureable impact.
  • Work with Engineering to develop custom product solutions that isolate the competition from specification compliance.
  • Act as a liaison and voice of customer (VOC) between key customers and internal teams.
  • Assist with service and warranty compliance during and after the sale.
  • Develop a comprehensive knowledge of the competitive landscape, including product offerings, pricing, organization, locations, marketing messages and strategies, services, etc. and information on a timely basis.
  • Achieve assigned Safe Fleet Commercial Vehicle strategic account objectives and metrics.
  • Contract negotiation.
  • Identify and engage new potential strategic customer prospects.
  • Drive conquest business and improve customer/market share by qualifying and closing on new customer opportunities.
  • Monitor and maintain sales performance metrics independently as well as in Salesforce.com CRM system.
  • Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

  • This job has no supervisory responsibilities.

COMPETENCIES:

  • Strong negotiation skills with problem-solving attitude.
  • Able to analyze market data to identify trends/opportunities, develop independent strategic direction from market information, and create compelling solution presentations.
  • In-depth understanding of sales performance metrics.
  • Excellent project management skills and ability to prioritize among competing priorities.
  • Strong analytic and critical thinking skills.
  • Must be able to demonstrate outstanding time management skills.
  • Able to work at a fast pace either independently or collaboratively.

 QUALIFICATIONS:

  • Proven work experience in the Commercial Vehicle Video/Camera sector and a proven, successful, track record as a sales or service specialist.
  • Solid sales experience in a B2B environment.
  • Hands on experience with Salesforce.com CRM system.
  • Exceptional communication skills.
  • Must be capable of presenting information and responding to inquiries from internal/external customers.
  • Proficient in Microsoft Office including skills in Excel, Word, Outlook and PowerPoint.
  • This position may require travel to customer and prospect sites in the U.S. and Canada.
  • Valid U.S. Driver’s License.

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree in Business or related field preferred or practical experience (3+ years) of Sales or Service in the vehicle video/camera industry or related experience

PHYSICAL DEMANDS:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

  • Moderate to frequent travel as dictated by regional demands.
  • Work occurs primarily between office and field. However, responsibilities will require time to be spent on the manufacturing floor and/or other manufacturing or up-fit facility environments either company owned or third party.

<<APPLY HERE>>

OR Submit resume to: TBrown@safefleet.net

West Coast Territory Manager

POSITION SUMMARY:

Use your sales skills and refrigerated truck and trailer connections to lead the pack in the Southern California, West Coast market.

The Truck and Trailer Territory Manager (TM) is responsible for the retention and growth of currently assigned accounts in the specified region.  The Territory Manager is also responsible for cultivating new customers in under-served markets; prospecting regional fleets and end-user accounts, and developing new market areas. The Territory Manager holds a position to capture revenue growth, enhanced profitability and increased customer satisfaction and loyalty stimulating repeat procurement of our products.  This critical position will be required to interface extensively with customer service, operations and the entire Safe Fleet leadership team. The Territory Manager, reporting to the Director of Sales, will primarily support Safe Fleet Truck and Trailer.

It is important that the Safe Fleet brand image is carried out through all duties and responsibilities.  We are a company that enhances the safety and productivity of drivers, passengers and pedestrians.

Our vision is to build the leading global provider of safety solutions for fleet vehicles.

We develop, manufacture and sell best in class high performance safety related products. Our products provide increased functionality and integrated solutions for fleet vehicle manufacturers and operators.

We target markets with increasing demand for operator, passenger and pedestrian safety.

We must strive for pioneering attitude and a focused commitment to innovation in all we do.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and continuously refine a revenue forecast and sales funnel pipeline via Salesforce.com for the territory; to support business unit forecasting and the Sales Inventory and Operations Planning (SIOP) process.
  • A hunter and cultivator of sales opportunities with end-users and regional fleets.
  • Communicating and working with Engineering to develop custom product solutions that isolate the competition from specification compliance.
  • Cultivating sales opportunities beyond the current portfolio by identifying and assisting in the creation of vocational solutions that are attractive to the end-user.
  • Generating ideas to improve internal and external processes to achieve higher performance in safety, quality, delivery, or cost for internal resources or the external customer.
  • Balancing customer requests versus internal capabilities to ensure that unreasonable expectations for cost, lead-time, etc. are not promised to the customer.
  • Develop a comprehensive knowledge of the competitive landscape, including product offerings, locations, marketing messages, services, etc. and communicate competitive, market and other appropriate information on a timely basis to the Director of Sales and other key leaders in the business unit.
  • Analyzing potential partners for strategic relationships where needed.
  • Must be able to demonstrate outstanding time management skills.
  • Driving conquest business and improving market share will be a focus.
  • Assisting with service and warranty compliance during and after the sale.
  • Other duties as assigned.

 SUPERVISORY RESPONSIBILITIES:

  • This position has no supervisory responsibilities.

COMPETENCIES and QUALIFICATIONS:

  • Minimum of 3 years of outside territory sales experience.
  • Experience in the refrigerated truck and trailer or vocational truck equipment industries is preferred.
  • Proficiency in Microsoft Office including skills in Excel, Word, Outlook and PowerPoint.
  • Excellent oral, written, presentation, interpersonal and telephone skills.
  • Able to learn, retain and apply product specific information to advise customers on product selections and requirements.
  • Should expect to work at high speed independently or collaboratively.
  • Experience working in SalesForce.com CRM system.
  • The position will require travel to customers and future prospect sites in the U.S.
  • This role is an outside based sales position which will require the successful candidate to live within the assigned region. 

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree in a Business, Marketing or related field, or extensive practical experience (10+ years) of Business Development, Sales, Marketing, or related experience.

 PHYSICAL DEMANDS/WORK ENVIRONMENT:

  • Moderate to frequent travel as dictated by regional demands.
  • Work occurs primarily between office and field.  However, responsibilities will require time to be spent on the manufacturing floor and/or other manufacturing or up-fit facility environments either company owned or third party.
  • Reaching, gripping, standing, stooping, bending, stretching, squatting, walking and lifting up to 50 pounds, as needed, for customer interactions and vocational trade shows.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

Continuous Improvement Project Manager

Position Statement:

Become a part of the Safe Fleet team’s proven success by driving Continuous Improvement across our multi-site manufacturing business.  Safe Fleet is in the early stages of our Lean Deployment with a solid foundation in place.  We are very passionate and committed to Lean with unwavering support from the top down.  We are looking for a proven Continuous Improvement Project Manager to join our growing team and accelerate our pace.

This position relies on working relationships with the site leadership team, site manager, and Lean/Continuous Improvement resources company-wide.  Focusing those relationships on Lean/Continuous Improvement goals as identified by the Safe Fleet Corporation.

 Position Summary:

  • Plays a central role in best-practice sharing across the entire Safe Fleet manufacturing enterprise
  • Provides leadership to the manufacturing location to implement Lean/Continuous Improvement
  • Ensures the manufacturing locations stay focused on Lean/Continuous Improvement pillars and utilize Lean/Continuous Improvement tools
  • Continuously reviews local plant culture for growth and alignment with Lean/Continuous Improvement objectives.  Gives feedback to Safe Fleet Operations management on Lean/Continuous Improvement activities
  • Reports progress to local manufacturing plant leadership and Lean/Continuous Improvement
  • Provides lean manufacturing and TPS training as well as one-on-one coaching and development of key site CI staff and management
  • Accountable to results impacting SQDC KPIs
  • Projects leadership, management and facilitation in a positive manner
  • Involved in project selection to support strategic initiatives and impact to KPIs
  • Creates continuous flow in a HMLV batch and queue environment using Lean and TPS methodologies
  • Participates in Lean Deployment strategic planning and execution across the Safe Fleet enterprise
  • Seeks out opportunities to improve team member knowledge base.  Coordinates training, education programs, and mentoring relationships.  Focuses on identified Lean/Continuous Improvement Tools
  • Establishes and continuously benchmarks against KPIs that are focused on the core Lean/Continuous Improvement objectives
  • Demonstrated expertise in Lean Manufacturing and TPS including; PDCA, A3 Problem Solving and the House of Lean

 Experience:

  • Progressive experience in manufacturing, including roles cross functional teams
  • Experience working with Lean Deployment across multi-site manufacturing company preferred
  • Operational management experience preferred with responsibility for key metrics; Safety, Quality, Delivery and Cost
  • Expert in Lean Manufacturing/TPS
  • Innovative and collaborative leadership style with a roll up your sleeves attitude
  • Demonstrated project management skills on cross functional initiatives
  • Experience working with operators through manufacturing engineers and managers
  • Proven ability to drive continued reduction in lead times in a low volume, high mix manufacturing environment
  • Hands on experience with work cell layout and improved material flow
  • Experience implementing visual factory and accountability management communication boards
  • Experience in root cause analysis
  • Demonstrated ability to use data for creative problem solving
  • Change management experience, proven success in working with people in a change program.
  • Creativity in developing new ways of working / methodology
  • Solid analytical skills
  • Strong interpersonal skills, clear communicator, and demonstrated relationship building skills.  Ability to function through influence in the absence of having positional authority
  • Able to take a leadership role in driving change
  • Detail-Oriented with Excellent Oral and Written Communication Skills
  • Microsoft Office Applications Word, Excel, Access, PowerPoint, Outlook, Projects, etc.

Education and Training:

  • 10-15 years’ experience in Manufacturing or related field with a minimum of 5 years’ supervisory/training experience.
  • Bachelor’s Degree or above in a technical or engineering field strongly preferred.
  • Lean Manufacturing training and certifications.
  • Six Sigma Certification.

Travel:

  • The position will be 50%+ travel depending upon home base location.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

OR Submit your resume to: TBrown@safefleet.net

Customer Service Representative

Customer Development Representative-Customer Service

This customer-forward role is an integral part of the sales and customer development departments. As the voice of ROM Corporation, a custom-manufacturing company, you have the ability to build our business by delivering world class customer support with a smile.  The ideal candidate will be empowered to learn our product offerings and assist our internal and external customers with their enthusiastic and facilitative nature.  Enjoy a casual, laid back environment, great company perks and the best teammates!

Essential Duties and Responsibilities:

  • Primary point of contact for customers, interpreting and implementing customer instructions for the company to produce custom manufacturing products
  • Communicates with all individuals whose involvement impacts customer communications
  • Track shipment status of customer orders
  • Represents the company in handling and resolving customers complaints
  • Assimilates customer credit information and provide to the Assistant Controller
  • Follow up on literature requests from potential customers
  • Updates customer records
  • Prepares and sends quotes and provides written proposals to customers and potential customers
  • Handles customer special price requests and special design requests
  • Obtains pertinent information from customers for fabrication of shop drawings and product
  • Issues credits, sends order acknowledgements and composes letters to customers and potential customers
  • Maintains record of order activity tracking for larger accounts when required
  • Interfaces with Territory Managers and VP of Sales
  • Other duties as assigned

Education, Experience and Qualifications:

  • High School Diploma or Equivalent
  • Previous experience in sales, ideally selling a custom manufactured product
  • Demonstrated ability to read engineering drawings
  • Good interpersonal skills
  • Computer literacy on company supported programs
  • Knowledge of ROM’s Quality Management System

Work Environment and Physical Requirements:

  • Must have the ability to read, write, speak and understand English plus have adequate hearing and visual acuity.
  • Working environment is in an air-conditioned cubical with occasionally physically going into an unheated/air conditioned manufacturing/warehouse setting.
  • Safety glasses with side shields are required in the production area.
  • Must be able to effectively communicate on the telephone while entering data on computer.
  • Frequent reaching, gripping, and carrying up to 50Ibs, standing, stooping, bending, stretching, squatting and walking in addition to being seated a good portion of the day.
  • Good communication skills are required in addition to understanding verbal and written instruction. Must handle multiple tasks and perform effectively in a fast paced work environment.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

Mechanical Design Engineer

Job Summary:

The Mechanical Design Engineer will work with other engineers and internal company personnel to define product specifications, develop conceptual and final design solutions, manage and coordinate project activities, support existing product offerings, and perform testing/analysis and implementation of new and existing products.

Essential Duties and Responsibilities:

  • Lead mechanical product design including product specifications, material selection, CAD design, and detailed product drawings.
  • Design, implement and test new products to achieve desired results / performance / manufacturability.
  • Interface effectively with manufacturing, marketing, and customers to ensure implementation success.
  • Interface with other company departments to ensure effective communications of new product development and continuing engineering activities,
  • Assists with developing and implementing productivity improvement projects that support Lean initiatives.
  • Other duties as requested.

Education, Experience and Qualifications:

  • Bachelor’s Degree in Mechanical Engineering OR 2 Year Degree and equivalent experience.
  • Previous Engineering experience in a manufacturing assembly environment is preferred.
  • Technical skill and knowledge of mechanical engineering, design / drafting, and tolerancing.
  • Design knowledge / awareness of injection molding / castings / extrusions is preferred.
  • Strong 3D design background / proficiency. Prefer Solidworks.
  • Test and analysis experience including design of test plans, implementation / execution, reporting, and failure analysis.
  • Project management experience including developing project plans, tracking project progress, expediting external action items.
  • Knowledge in: PQP / PPAP, ERP systems, CAD vault systems, sheet metal design, basic machining, and welding. 
  • Ability to effectively handle multiple activities simultaneously and successfully function in a cross functional manufacturing environment.
  • Training in Lean Manufacturing, Safety and Quality.

Work Environment and Physical Requirements:

  • Must have the ability to read, write, speak and understand English plus have adequate hearing and visual acuity.
  • Working environment is in an air-conditioned cubical with occasionally physically going into an unheated/air conditioned manufacturing/warehouse setting.
  • Good communication skills are required in addition to understanding verbal and written instruction.
  • Must handle multiple tasks and perform effectively in a fast paced work environment.
  • Must be able to climb ladders, work outside, operate basic hand tools, and lift up to 50 pounds.
  • Occasional domestic travel required.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

OR

Send you resume to: TBrown@safefleet.net

 

Inside Sales Manager

Position Summary:

The Inside Sales Manager is responsible for sales operations, support of our customers and our sales team as well as pre-sale, point-of-sale, and post-sale at our Elmhurst, IL location. This multi-aspect role encompasses Sales, Sales Management, Leadership and Coaching of our Sales and Customer Service Coordinators. This role also acts as a liaison with Operational functions including Product Management, Sales, Marketing, Finance, Engineering, Production, and Shipping to create and drive the Safe Fleet experience. This position reports to the Director of Sales. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following;

  • Develop and maintain an in-depth knowledge of Safe Fleet’s product offerings and systems
  • Plan, manage, organize, coordinate execute internal sales, processes, initiatives and projects
  • Prioritize and delegate work tasks to ensure proper workflow for the Sales Coordinators
  • Hire, train, and develop Sales and Customer Service Coordinators, along with conducting regularly spaced career development and performance evaluations
  • Champion the development of leadership competencies that drive individual and team sales goals
  • Assist Territory Sales Managers (TSM) and National Account Managers (NAM) in the identification, acquisition, and retention of customers
  • Build relationships and conduct conversations with multiple decision makers within our customers’ organizations in order to maximize opportunities to provide information regarding Safe Fleets product portfolio
  • Pursue new market and business opportunities and develop a portfolio of clients by positioning Safe Fleet as the premier Safety Solutions Provider
  • Provide customers with established pricing upon request and partner with Product Managers, Territory Managers, and Finance to establish make-to-order and custom pricing upon request
  • Utilize key Safe Fleet metrics to evaluate and recommend best practices for Operations and Sales
  • Execute formal RFQ’s and assist with quotation generation and maintenance of assigned accounts
  • Process orders and related transactions via the Safe Fleet ERP system (Syteline) in a timely manner without sacrificing accuracy
  • Follow up on customer inquiries that cannot be resolved immediately and respond to customer requirements providing updates related to due dates or product availability
  • Maintain responsibility for customer account maintenance, retaining accurate documentation on all interactions and file customer order documents
  • Review customer complaints and track customer complaint resolution, along with identification of opportunities for continuous improvement training
  • Meet customer and shipment metrics, including time to fill, expediting orders, and quoting
  • Maintain the highest level customer satisfaction by handling complex and escalated customer service issues with knowledge and positivity
  • Create a positive, dynamic, and fun work environment, and ensure that customer relations are maintained at the highest level
  • Travel up to 10-15%

MANAGEMENT RESPONSIBILITIES:                                                   

Directly manage employees in the Elmhurst, IL Sales and Service Operations. Carry out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws. Uphold processes for Payroll, attendance, planned time-off approval, and all applicable Safe Fleet Handbook policies.

COMPETENCIES:                                                                 

To perform the job successfully, an individual should demonstrate the following competencies:

  • Read, analyze and interpret general business data, KPI’s and reports.
  • Proficient on Excel, spreadsheets, and data manipulation
  • Detail-oriented with solid analytical and problem-solving skills
  • Excellent listening, presentation, communication and customer service skills.
  • Strong Written and oral communication
  • Professional and team oriented
  • Motivational leader with project management experience, and mentoring abilities
  • Ability to develop a customer strategy by understanding the status quo, using data, and identifying defined challenges

EDUCATION AND/OR EXPERIENCE:                                                   

  • Bachelor’s degree or 5+ years of experience of industry related sales experience and sales management
  • Sales experience in the Truck and Trailer industry, preferable Refrigerated Trailers or Refrigerated Solutions
  • Technical and mechanical aptitude and capabilities, including reading engineering drawings
  • Strong supervisory leadership experience with solid team building skills

LANGUAGE SKILLS:                                                   

  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

COMPUTER SKILLS:                                                   

  • Microsoft Office
  • Internet based software
  • Order Processing software/ERP systems Syteline preferred
  • Computer proficiency and the ability to quickly learn our ordering system
  • Time, attendance and payroll processing software
  • In-depth knowledge of customer service software, data bases, and CRM tools
  • Salesforce.com experience, a plus

PHYSICAL DEMANDS:

  • Frequent reaching, gripping, and carrying up to 10 pounds, standing, stooping, bending, stretching, squatting and walking in addition to being seated a good portion of the day.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

  • Must have the ability to read, write, speak and understand English plus have adequate hearing and visual acuity.
  • Regular use of the telephone and e-mail for communication is essential.
  • The noise level in the office work environment is usually moderate.
  • Customer Service is located in a manufacturing plant, which requires safety shoes and other personal protective equipment when on the plant floor. Primary duties will be in an office environment.
  • May be exposed to dust, odors, oils, cleaning solvents and lubricants in a non-temperature controlled environment when on the plant floor.
  • This position requires limited travel to support customers, attend Safe Fleet meetings, or attend trade shows.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

OR

Email Resume to TBrown@safefleet.net

Corporate Staff Accountant

Come use your Accounting skills to work with the great people at Safe Fleet!  We’re growing again and looking to add one person to our team.  Laid back, friendly environment where the focus is on teamwork.  Recent grad’s apply!  Great Entry Level Accountant opportunity with a fast growing company in Belton, Missouri.  Use your skills to support divisional finance teams by working with Tax Filings, Monthly Reconciliations and other Accounting Functions as outlined below.

Job Overview:

  • Entry level corporate staff accountant position for a fast growing company that has a wide range of accounting responsibilities. The position reports directly to the Corporate Controller, but will work closely with the entire corporate finance team.  The company is highly acquisitive and will continue to generate additional opportunities for career growth.

Corporate Staff Accountant Job Duties:

  • Reconcile cash general ledger accounts to bank statements.
  • Record intangible asset additions, disposals, and amortization and reconcile to the general ledger.
  • Record prepaid and accrual entries and reconcile to the general ledger.
  • Record debt related entries and reconcile to the general ledger.
  • Process monthly and quarterly sales tax fillings.
  • Support divisional finance teams by providing information, recording journals, and assisting with the reporting & reconciliation process.
  • Assist management with integration of acquisitions.
  • Perform other accounting, financial, or administrative tasks as may be required from time to time by the CFO or Controller.

Corporate Staff Accountant Skills and Qualifications:

  • A Bachelor’s degree in Accounting/Business/Finance is required
  • CPA Eligible
  • Basic knowledge of GAAP is required
  • Proficiency in the use of MS Office applications is required
  • Must by highly skilled in Excel
  • Critically thinking
  • Must be detail oriented and organized
  • Must be a self-starter and be able to prioritize
  • Must have good communication skills

NOTE: Safe Fleet does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

OR

Email Resume to: TBrown@safefleet.net

Manufacturing Engineer

Summary:

The Manufacturing Engineer is a technically-oriented problem solver who uses their knowledge and experience to drive the production of Pull Tarps products.  The successful candidate is a Lean Manufacturing leader who reads and analyzes blueprints or sketches to design and construct product; designs and fabricates gauges, jigs and fixtures; and operates CAD/CAM programming software. When required, the position operates machines to test and secure parts made using necessary gauging tools. The position requires a strong background in mechanical drafting and ability to read blue prints. The Manufacturing Engineer maintains an understanding of current technology as related to job responsibilities.

Duties and Responsibilities:

  • Evaluates manufacturing processes by designing and conducting research programs; applying knowledge of product design, fabrication, assembly, tooling, and materials; conferring with equipment vendors; soliciting observations from operators.
  • Develops manufacturing processes by studying product requirements; researching, designing, modifying, and testing manufacturing methods and equipment; conferring with equipment vendors.
  • Improves manufacturing efficiency by analyzing and planning work flow, space requirements, and equipment layout.
  • Assures product and process quality by designing testing methods; testing finished- product and process capabilities; establishing standards; confirming manufacturing processes.
  • Provides manufacturing decision-making information by calculating production, labor, and material costs; reviewing production schedules; estimating future requirements.
  • Prepares product and process reports by collecting, analyzing, and summarizing information and trends.
  • Provides manufacturing engineering information by answering questions and requests.
  • Maintains product and company reputation by complying with government regulations.
  • Keeps equipment operational by coordinating maintenance and repair services; following manufacturer’s instructions and established procedures; requesting special service.
  • Maintains product and process data base by writing computer programs; entering data.
  • Completes design and development projects by training and guiding technicians.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Performs other related duties as assigned.

Competencies:

  • Dealing with Complexity
  • Hardware Specifications
  • Lean Manufacturing and Continuous Improvement Methods and Procedures
  • Manufacturing Quality
  • Product Development
  • Presenting Technical Information
  • CAD/CAM Design
  • Lean Manufacturing

Supervisory Responsibility: This position has no supervisory responsibilities.

Work Environment:

This position operates in an environment that may contain dust, noise, oils, greases, grinding debris, compressed air, metal shavings, propane and solvents.

 Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to read, count and write to accurately complete all documentation.
  • This job also requires the use of machines and hand tools necessary for tool and die fabrication, including lathe, milling machining, band saw, jig saw, drill press, filer, grinders, arc welder, brazing unit and other standard tools.
  • This position requires occasional heavy lifting for mold repair.

Position Type/Expected Hours of Work:

This is a full-time position. Standard days and hours of work are Monday through Friday, 7 a.m. to 3:30 p.m.

Travel:

0-5% travel is expected for this position.

Required Education and Experience:

  • Experience working with CAD software.
  • Two – Four years’ experience in this, or similar, manufacturing field.
  • A general understanding of other skilled trades such as welding, plumbing and electrical.
  • Strong technical math skills, especially trigonometry, to accurately perform machining operations and to calculate tapers, lands, fourth axis coordinates, etc.
  • Computer literacy education, including DOS, G-code programming, CAD and spreadsheet applications.
  • Knowledge of all extruders and the operation of all extrusion lines.
  • Basic knowledge of compound characteristics and their relation to flow and swell (i.e., tensile, udometer and polymer type).

Preferred Education and Experience:

Bachelor’s Degree (B. A.) or equivalent from two-year college or technical school plus experience; or four to six years’ related experience and/or training; or equivalent combination of education and experience.

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

<<APPLY HERE>>

OR

Email your resume to: TBrown@safefleet.net

 

IT Helpdesk Technician

The IT Helpdesk Support Technician is a curious, facilitative professional who is responsible for providing end-user technical assistance and support related to computer systems, hardware, and software. This important role responds to queries from Safe Fleet company employees and management, runs diagnostic programs, isolates problems, and determines and implements solution.

Primary responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in person or over the phone.
  • Write training manuals and document procedures and processes.
  • Set up and assist new computer users.
  • Maintain daily performance of computer systems including monitoring and assuring data and virus protection is up to date.
  • Respond to email messages from customers/employees seeking help.
  • Ask questions to determine nature of problem.
  • Walk employees through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers for re-use and store data according to company policy and procedures.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers/employees to ensure issue has been resolved.
  • Gain feedback from customers/employees about computer usage.
  • Run reports to determine malfunctions that continue to occur.

 Education, Experience and Qualifications:

  • Minimum Associate’s Degree or equivalent experience with advanced training/certification
  • Good interpersonal skills
  • Computer literacy on company-supported programs
    • Previous experience in ERP and CRM systems (Infor Syteline, Expandable, NetSuite, Salesforce, Tableau) a plus
    • Microsoft Office 2010, 2016, and Office 365
    • Spiceworks Helpdesk software
  • Must have the ability to read, write, speak, and understand English plus have adequate hearing and visual acuity
  • Must be able to effectively communicate on the telephone while entering data on computer
  • Good communication skills are required in addition to understanding verbal and written instruction
  • Must handle multiple tasks and perform effectively in a fast-paced work environment
  • Dependable
  • Trustworthy
  • Patient
  • Ability to meet deadlines and to adjust to changing priorities
  • Knowledge of commonly used IT concepts, practices, and nomenclature
  • Proper time allocation and prioritization of support issues to allow timely response and solutions
  • Ability to follow instructions and work autonomously, but also able to recognize when assistance from other resources is required
  • Ability to quickly gain new skills and knowledge when faced with new challenges
  • Excellent verbal and written communication skills
  • Ability to work as part of a team in stressful situations and to maintain composure and sense of humor in the face of heavy workload/continual interruptions
  • Ability to show respect to other cultures and to work in a culturally diverse environment

Work Environment and Physical Requirements:

  • Working environment is in an air-conditioned cubical with occasionally physically going into an unheated/air conditioned manufacturing/warehouse setting
  • Safety glasses with side shields and safety footwear are required in the production area (company provided)
  • Position requires the ability to reach, stoop, and crawl in order to diagnose and install hardware and machinery
  • Position requires being seated for long periods of time

 

*Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

 

Submit resume to: TBrown@safefleet.net

OR

<<APPLY HERE>>

 

Data Analyst, Business Intelligence Analyst

Do you have a strong interest in digging into data to understand trends, tell the story and make recommendations? Safe Fleet is looking for Business Intelligence Analyst, Data Analyst who conceptualizes, designs, and produces visually compelling business intelligence (BI) analytics and reporting solutions using reporting tools, applications, and queries or scripts. These applications provide leaders and associates with business insights for critical decision making. If you are technically-minded, highly detailed and strive for data accuracy, then this position is for you.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Monitor historical and real-time performances of key metrics to detect report anomalies.
  • Review and analyze large datasets from multiple ERP Sources to understand drivers and outliers while maintaining context of big picture.
  • Identifies critical connections and patterns in information/data.
  • Draws logical conclusions based on in-depth analysis of information.
  • Develop and modify reports, verify information integrity and designs BI dashboards, scorecards, charts/graphs, drill-downs, and dynamic reports to meet new information needs.
  • Collaborate regularly with various teams, including Finance, Accounting, and Purchasing.
  • Review and validate customer and vendor data as it is collected.
  • Oversee the deployment of data to the data warehouse and develop policies and procedures for the collection and utilization of data.
  • Display strong communication skills to solicit the requirements and communicate with non-technical business stakeholders effectively.
  • Expand knowledge of Business Intelligence to provide ongoing refinement of processes to improve operations while creating training material for the reporting tools.
  • Educate and train users on best practices.
  • Own responsibility for the governance (standards and documentation) of solutions developed.
  • Understand the business stakeholders’ objectives, the metrics that are most important to them, and how they measure their performance.

 

What makes you a great fit? Aside from curiosity, tenaciousness and a can-do attitude we need:

PREFERRED REQUIREMENTS:

  • Moderate experience with SQL, creating and altering views, functions and stored procedures, is preferred but not required.
  • Bachelor’s degree in Business, Management, Economics, MIS, Statistics, Computer Science, or similar field.
  • Experience with business intelligence tools such as Tableau.
  • Experience with business system analysis or data analytics/business intelligence requirements gathering.
  • Excellent verbal and written communication skills; ability to simplify complex concepts and messages to the essential components and deliver effective messages to a wide range of audiences.
  • Strong desire to learn and continuously grow the impact of the role.
  • Self-starter, well organized, extremely detail-oriented and a highly collaborative team member.
  • Experience writing specifications and/or user stories utilizing graphical user interface concepts and process maps that are clear, concise and well organized.
  • Highly effective time and project management skills, including ability to coordinate development, testing and implementation.
  • Able to thrive in a fast-paced, deadline-driven environment.
  • Experience documenting technical processes.

PHYSICAL DEMANDS:

  • While performing the duties of this job, the employee is regularly required to stand, sit or walk and occasionally lift up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT:

  • The noise level in the work environment is usually low or moderate.

 

Safe Fleet does not discriminate in hiring or employment on the basis of race, color, religion, gender, marital status, national origin, sexual orientation, age, disability, ancestry veteran status or any other status protected by law.

 

Submit resume to: TBrown@safefleet.net

OR

<<APPLY HERE>>