In order to serve our customers better, we have created an email address that goes directly to our Technical Support Engineer. He / She is available to assist with end user concerns regarding the fit, form, or function of SMI products.
Someone will respond to your email as quickly as possible. In order to serve you better, tell us about your product:
- Model of Vehicle.
- Year of Vehicle.
- Area of concern on the vehicle (i.e. crossing arm, stop arm, door mechanism, etc..)
- SMI Product Part Number.
- Is the problem Electrical or Mechanical?
- A description of your problem.
The more information we have, the more quickly we can get you an answer. While you are waiting, please browse our self-help technical bulletins.
For Technical Support, Email: firstname.lastname@example.org.